Industry committee  The information we received in response to our consultation notices didn't raise any concerns about that. Most of the time, the costs involved are tied to network operations, and having these comply with the decision would not generate any additional costs. When the Canadian Rad

Industry committee  There are trends. For example, at income tax time, there is likely to be a significant increase in fraud attempts that use the Canada Revenue Agency as a cover. However, other agencies were also frequently used, such as Border Services Canada for imaginary Amazon parcels held at

Industry committee  I'd like to go back to Mr. Harroun's explanation. For us to consider something to qualify as telemarketing, the call has to have a business purpose. Whether the company is legitimate or not, it must offer a product or service. If the call is criminal in nature, it amounts to say

Industry committee  Your estimate is accurate, if the rule of three is anything to go by. As we said, it's not our role to obtain this information, but the figures match what we have been hearing from other law enforcement agencies. Generally speaking, only about 10% to 15% of victims complain. As

Industry committee  As Mr. Scott mentioned, Canada's anti-spam legislation governs everything to do with spam, email and text messages. The CRTC also deals with it, but with a different team than mine. To answer your question, it always amounts to the same thing. Whether the fraud attempt is by mea

Industry committee  Every year, the CRTC works with the Competition Bureau and the Canada Revenue Agency on the Fraud Prevention Month campaign. Scams were identified early on in the pandemic and we played an active role in delivering messages to Canadians. In short, yes, there were meetings and com

Industry committee  The answer is yes. Most of the new smaller providers are already using the IP network. It is therefore not an additional burden for them. Those that are not can rely on their upstream provider to handle this aspect on their behalf. We have not yet received any complaints. To my

Industry committee  We have some. As Steven mentioned, we have an intelligence shop, the role of which is to gather all the information, so I wouldn't be surprised if we had some. I don't have those statistics with me at the moment, but definitely I have no worries that—

Industry committee  Okay, here's my answer.

Industry committee  Too late. That's a very good question. I obviously can't disclose certain information that we obtained in the Bell Canada case, but I can tell you that telephone service providers obviously monitor their networks and can detect anomalies. For example, if 12,000 calls a minute ar

Industry committee  I'm talking about a single number, from any country, that would generate 12,000 calls on the network.

Industry committee  The Telecommunications Act does not give telephone service providers the right to introduce these mechanisms themselves. They have to ask permission from the CRTC, as Bell did.

Industry committee  Yes, that's a technically feasible option. Under the STIR/SHAKEN model that the French have adopted, starting in 2025, France will be required to block all international calls that haven't been validated. But that approach wouldn't promote good relations with our neighbour to the

Industry committee  No, it's definitely nothing the CRTC has considered. I just want to say that we've adopted a three-part approach. First, as Mr. Harroun mentioned earlier, there's a limit to what we can do to implement a solution. If we had more money, we could process more files, but, ultimate

Industry committee  With pleasure. The Bell case, which is recent, was mentioned. I think it's a very good example of a business that takes matters into its own hands. Rogers recently made a real breakthrough too. It adopted an artificial intelligence-based technology that uses algorithms to provid