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Industry committee  I'll echo that. We work with our technology partner, Ericsson, in making sure that all of our network is safe and secure so that our 5G network will be the most reliable and most trusted in the country.

March 10th, 2020Committee meeting

Howard Slawner

Industry committee  I don't think there is a technology that can do that. I think fraudulent calls are a subset of nuisance calls. I think they're all nuisance calls, whether or not they're legal. We're paying a lot more attention, though, to the fraudulent calls, because they've been growing so much lately and the idea is that they hurt people more.

March 10th, 2020Committee meeting

Howard Slawner

Industry committee  I don't know. I think we're just learning some of these statistics now. Since we've instituted call blocking, we've been learning more about what types of calls are coming, where they're coming to and how they're entering the country. I think now is a really good opportunity, after universal call blocking has been implemented, to find out more and take some better measures.

March 10th, 2020Committee meeting

Howard Slawner

Industry committee  We do? Okay. I'll check.

March 10th, 2020Committee meeting

Howard Slawner

Industry committee  On the one hand, I want to express that they are trying their best. I do believe that. The problem you have with the bad actors out there is that they don't care about the rules. That was kind of the point we were trying to make. You have these DNCL rules, but the people, especially the ones who are abroad, aren't listening and are never going to listen to them.

March 10th, 2020Committee meeting

Howard Slawner

Industry committee  Yes, and I'll echo a lot of that. Another thing, for example, is that for universal call blocking, when we first implemented it we kept the net wide, like a big mesh. Slowly, over time, we're shrinking the mesh as we understand it better. I think it's kind of hard to try to measure people carrier to carrier or even to international standards, because we're already constantly improving what we're doing.

March 10th, 2020Committee meeting

Howard Slawner

Industry committee  I would echo that as well. I think the RCMP, Global Affairs Canada and the CRTC should continue working with their partners abroad. We understand the challenges they may have, but I think we have to continue putting pressure and attack this problem by every method possible.

March 10th, 2020Committee meeting

Howard Slawner

Industry committee  I agree. It is doable to get the network equipment done at that time, but a better timetable would give us the sufficient amount of time to actually get the standards correct and get the equipment rolled through.

March 10th, 2020Committee meeting

Howard Slawner

Industry committee  I'm not sure. I don't believe we have any fees for caller ID or anything like that. I'll double-check, but I don't think we do.

March 10th, 2020Committee meeting

Howard Slawner

Industry committee  I agree, to put all of it in place.... As Jon said before, it's not one single solution, so I think it's incumbent on all the carriers to actually keep looking at all of the various technologies that are out there right now. We are implementing STIR/SHAKEN. We have implemented UCB and we're actually currently evaluating other technologies that we can bolt on to these things.

March 10th, 2020Committee meeting

Howard Slawner

Industry committee  Madam Chair, good afternoon. I'm Howard Slawner, vice-president, regulatory telecom at Rogers Communications. I am joined here today by my colleague Deborah Evans, Rogers' chief privacy officer. We appreciate this opportunity to appear before the committee and to provide input into the study of fraud calls in Canada.

March 10th, 2020Committee meeting

Howard Slawner