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Citizenship and Immigration committee  There may be an issue around a specific case, and we are happy to follow up on that.

November 25th, 2020Committee meeting

Catrina Tapley

Citizenship and Immigration committee  This is an interesting question, and the—

November 25th, 2020Committee meeting

Catrina Tapley

Citizenship and Immigration committee  I would be happy to forward the numbers to the committee. Thank you very much for asking the second question. We have a legacy IT system. That's the global case management system. It has served us well. In 2019, we managed to hit records in all our categories. However, it's a s

November 25th, 2020Committee meeting

Catrina Tapley

Citizenship and Immigration committee  The short answer is yes. The longer answer is, boy, would I ever love a system that was able to digitize files so that we could move them around more quickly, but we have people back in. We are moving through the accumulated files that have been there that are paper-based files.

November 25th, 2020Committee meeting

Catrina Tapley

Citizenship and Immigration committee  I am happy to look into that and the issue around a plane ticket. The member is correct. This is one of those cases. These are paper applications. They're in Sydney. We're trying to work through them as quickly as we can, and we will certainly look into the issue of people being

November 25th, 2020Committee meeting

Catrina Tapley

Citizenship and Immigration committee  I guess it's one step at a time with students. We worked our way through making sure that you're still eligible for your time overseas to be included with the post-graduate work permit. We've worked through designated learning institutions. We're now at a point where we can welco

November 25th, 2020Committee meeting

Catrina Tapley

Citizenship and Immigration committee  Perhaps I misunderstood, Ms. Kwan, but I think what the minister said is that some type of implied status will be there while we work our way through what the most appropriate way to look at this problem is—Is it to extend the work permit? How big is it?—just as we're able to put

November 25th, 2020Committee meeting

Catrina Tapley

Citizenship and Immigration committee  Thank you for the question. I will ask Mr. Mills to answer it.

November 25th, 2020Committee meeting

Catrina Tapley

Citizenship and Immigration committee  Thank you for the question. Just to be clear, when it comes to the Immigration and Refugee Board, it's arm's length from IRCC. Therefore, I'll leave that for another time, when you have Mr. Wex before you. From our own perspective, we have worked hard to make sure that employe

November 25th, 2020Committee meeting

Catrina Tapley

Citizenship and Immigration committee  Thanks for the question. I'll start domestically, in Canada. All our offices have resumed operations, but as you can imagine, it fluctuates up and down and we don't all have in-person capacity at the same level as pre-pandemic. For example, in Vancouver, we're at about 30% capa

November 25th, 2020Committee meeting

Catrina Tapley

Citizenship and Immigration committee  Madam Chair, thank you for that. The provincial nominee programs continue to work really well. In this COVID time, where processing has been challenging—our border has closed—we are overprocessing, so to speak, around provincial nominee programs. I'm happy to see those numbers a

November 25th, 2020Committee meeting

Catrina Tapley

Citizenship and Immigration committee  Madam Chair, I'm going to ask Ms. Campbell Jarvis to answer that.

November 25th, 2020Committee meeting

Catrina Tapley

Citizenship and Immigration committee  Thank you for the question. The standard is 14 days. I am sorry for any confusion that has been relayed to you on the part of the call centre. We are pleased that we have the service standard back within the 14 days. I think it's 11 days and eight days, depending on which categ

November 25th, 2020Committee meeting

Catrina Tapley

Citizenship and Immigration committee  Madam Chair, thanks for the question. International adoptions are a complicated business because so much depends on the host country. The member is right; it is causing us to look at how we work through our business and what we do. I hope we can continue to do things a little m

November 25th, 2020Committee meeting

Catrina Tapley

Citizenship and Immigration committee  I greatly appreciate the question. I'm from New Brunswick. Is there a problem?

November 25th, 2020Committee meeting

Catrina Tapley