Citizenship and Immigration committee  I'll ask Mr. Mills to answer your questions because I think he knows the answers.

Citizenship and Immigration committee  We continue to communicate with our clients. We continue to push notifications to our clients and to make sure that people are informed. We watch the situation carefully with respect to the border and who is allowed to come in and who is not allowed to come in. I wonder, Mr.

Citizenship and Immigration committee  I can say with confidence that we processed 46,000 spouses, partners and dependent children applications in 2020. I'm happy to say that since the beginning of this year we have processed close to 10,000—

Citizenship and Immigration committee  I wish I had a better answer for the honourable member on that. We announced this, as you know, in October. We're just trying to pull numbers together now on what effect we think this is having and whether or not this is facilitating better reunification. The real answer on this

Citizenship and Immigration committee  We do. I don't have it in front of me. Perhaps Mr. Mills does.

Citizenship and Immigration committee  We have worked hard to try to make sure we have cleaned up, as you would say, things in our mailroom and to make sure there is an acknowledgement of receipt for all our applications, and to make sure those applications are promoted into GCMS. We have focused on a number of differ

Citizenship and Immigration committee  If I could add to that, Madam Chair, the portal we have put in place for photographs, for people to be able to upload photographs in a secure way for us and for us to verify that, has been an enormous help on PR card issuance.

Citizenship and Immigration committee  We do, but I would track it in two ways. If there are applications we haven't opened yet, it's difficult for us to say, but we can certainly talk about the numbers in the system. Mr. Mills.

Citizenship and Immigration committee  Yes, we can talk about our processing capacity and—

Citizenship and Immigration committee  Yes, we'd be happy to.

Citizenship and Immigration committee  Thank you for the question. Thank you for your nice comments too. First I want to say a couple of things about India. Because of country conditions, our visa application centres were closed for most of 2020—from March on in 2020—and this had a significant impact on our business.

Citizenship and Immigration committee  If I may, finally we have a new immigration program manager in New Delhi, and I am very confident in his ability to get things back on track.

Citizenship and Immigration committee  Thank you. I have many concerns about operating in this pandemic environment. My first concern would be how long the border will remain closed, because this affects a number of our PR applicants in particular. These are people whose applications have been processed since March 1

Citizenship and Immigration committee  I'm happy to provide an update on that. This is a good news story, Madam Chair. Last fall and last summer we tackled two things. One was how we could better digitize applications that were coming in. We contracted a company called Iron Mountain to come in and pick up those f

Citizenship and Immigration committee  I'm happy to say we've put a priority on people who are either in Canada or able to travel to Canada, given the current restrictions. For us, in practical terms, that's meant things like the Canada experience class draw under express entry, out of which over 90% of individuals ar