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Industry committee  I don't believe so. I think there may be some regulatory changes needed once STIR/SHAKEN is done. Currently carriers are not responsible for the calls they place on networks. Once STIR/SHAKEN allows you to identify which carrier is the source of a call, then you could probably empower the CRTC to....

March 12th, 2020Committee meeting

Matthew Gamble

Industry committee  There are two sides to STIR/SHAKEN. There's the network side, which we're more interested in, which is what we can do at the network level, blocking the calls before the consumer's phone even rings. Then there's what they refer to, which is the presentation layer, that checkmark or that notification to the end user on the phone that it's a blocked call.

March 12th, 2020Committee meeting

Matthew Gamble

Industry committee  That's unknown at this point, because the standards are still being worked on for that display level of things. Then we have the issue of all the Canadians who don't have even digital phones, such as the elderly and others, who still have analog devices that are incapable of even displaying augmented data.

March 12th, 2020Committee meeting

Matthew Gamble

Industry committee  That's right, so that we will get some benefit from day one from the network level of things.

March 12th, 2020Committee meeting

Matthew Gamble

Industry committee  I'm not going to try to dive really deeply into the level of the technology design decisions that would warrant this, but the real challenge is that there's no easy way to move the ownership of a phone number from one party to another and delegate that responsibility. This is being worked on now, but in digital certificates it's highly difficult.

March 12th, 2020Committee meeting

Matthew Gamble

Industry committee  That's difficult to say. The players don't all say whom they outsource their data processing to, and some may not. There's no requirement to outsource to a third party analytics company. If you want to offer the best spam filtering, however, you're going to get the best analytics you can get, which may require you to share data with third parties.

March 12th, 2020Committee meeting

Matthew Gamble

Industry committee  It's not a fatal flaw. There are currently two or three proposals for solving this floating around the working group known as ATIS. There just hasn't been a consensus on it yet. I believe the groups will get to a consensus, probably in the next six to eight months, but when the CRTC says it wants it done by September 30 of this year and the solutions to fundamental issues are still six to eight months away, those two conditions don't really line up together.

March 12th, 2020Committee meeting

Matthew Gamble

Industry committee  The current interpretation of the Telecommunications Act supports that view.

March 12th, 2020Committee meeting

Matthew Gamble

Industry committee  No. I would agree with John on all the challenges he mentioned.

March 12th, 2020Committee meeting

Matthew Gamble

Industry committee  I would just add that there are some carriers in Canada that do charge and some that do not.

March 12th, 2020Committee meeting

Matthew Gamble

Industry committee  Once STIR/SHAKEN is there and made available, the end result will be close to what spam filtering is today. We'll be able to judge based on how much spam we receive. There would be metrics available.

March 12th, 2020Committee meeting

Matthew Gamble

Industry committee  I believe we should. There are serious implications when data is passed to third parties for analytics that have not been addressed yet.

March 12th, 2020Committee meeting

Matthew Gamble

Industry committee  As someone who knows most of the technology vendors they use, yes, they're working the best they can.

March 12th, 2020Committee meeting

Matthew Gamble

Industry committee  Not right now, thank you.

March 12th, 2020Committee meeting

Matthew Gamble

Industry committee  I believe they're trying their best to do so, but technology is always moving faster, and the minute they understand one, a new one happens.

March 12th, 2020Committee meeting

Matthew Gamble