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Information & Ethics committee  I'm not a privacy breach expert, so I'm not able to offer an opinion on where breaches like these would tend to take place more often than not.

December 12th, 2024Committee meeting

Peter Davis

Information & Ethics committee  I'm sorry, but I don't see the connection between CRA automatic tax filing and potential breaches of information by the private sector. Can you clarify that for me a little?

December 12th, 2024Committee meeting

Peter Davis

Information & Ethics committee  As I stated earlier, I can't provide an opinion on statistics that I'm hearing just second-hand now. I'm unable to make an informed judgment on that.

December 12th, 2024Committee meeting

Peter Davis

Information & Ethics committee  Again, I can't speak or give an informed opinion on statistics that I'm hearing second-hand just now.

December 12th, 2024Committee meeting

Peter Davis

Information & Ethics committee  Mr. Chair, can I please continue on the earlier point of order that was mentioned? I want to clarify very quickly that if there ever were a situation of a breach of information occurring, our company would be statutorily obligated to report—

December 12th, 2024Committee meeting

Peter Davis

Information & Ethics committee  Thank you. Very quickly, if there ever were a situation of information being part of any type of breach, our organization would be statutorily obligated to report that information to the Privacy Commissioner. We're not trying to be evasive here in front of the committee, but we have to also respect our privacy policies.

December 12th, 2024Committee meeting

Peter Davis

Information & Ethics committee  Thank you for the question. Are you referring to the incident with the e-file credentials, specifically? Okay. Our investigation absolutely addressed that piece as well, and there has never been an incident involving our e-file credentials in the past.

December 12th, 2024Committee meeting

Peter Davis

Information & Ethics committee  I'm not an expert on the reporting of privacy breaches, but what I can say is that if there was a situation that required us to report something to the Privacy Commissioner, that would absolutely take place.

December 12th, 2024Committee meeting

Peter Davis

Information & Ethics committee  Yes, I can. Thank you.

December 12th, 2024Committee meeting

Peter Davis

Information & Ethics committee  I'd just like to point out, as I mentioned earlier, that we take great pride in the client privacy framework that we have in our retail offices at H&R; Block Canada. A big part of that is walking with our clients through our privacy assurance form process: exactly how their information is being used in order to provide the products and services they expect.

December 12th, 2024Committee meeting

Peter Davis

Information & Ethics committee  I'm not able, due to our data security and privacy policy, to discuss any sort of details about that particular subject matter, but what I can tell the committee—

December 12th, 2024Committee meeting

Peter Davis

Information & Ethics committee  My understanding is that there are mechanisms for collaboration between the IRS and the tax preparation industry in the United States—namely, the security summit. We don't have a similar mechanism here in Canada, and that is something that would be beneficial for CRA to consider.

December 12th, 2024Committee meeting

Peter Davis

December 12th, 2024Committee meeting

Peter Davis

Information & Ethics committee  I wouldn't say there hasn't been co-operation. We have certainly been in communication with CRA throughout this incident, to the extent possible, and we have—

December 12th, 2024Committee meeting

Peter Davis

Information & Ethics committee  I'm sorry. What would make the CRA say that it was H&R; Block for...?

December 12th, 2024Committee meeting

Peter Davis