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Industry committee  Absolutely. It was not just members, I might add. We have 6.8 million members, but when we do polling, we poll all Canadians. We ask them whether they are members so we know what the difference is, if there is one, but there isn't on this issue. Over two-thirds of Canadians suppo

November 14th, 2022Committee meeting

Ian Jack

Industry committee  Yes, and my colleague Jason can speak more to this. He is, for his sins, on a quarterly call at 6 a.m. so we can all be awake at the same timeā€”the Australians, the Europeans, us and so on. We talk regularly about this issue and we do monitor the international situation. From ou

November 14th, 2022Committee meeting

Ian Jack

Industry committee  I'll turn to Jason in a moment, but I'd start by saying that these repairs are legal today. There are very limited circumstances under which the warranty would be void. The piece of legislation before us today is, in our view, to ensure that digital locks are not used as a new

November 14th, 2022Committee meeting

Ian Jack

Industry committee  You ask very interesting questions. We have not spent a lot of time thinking about this. My initial reaction would be that I do not think we're concerned about programmed obsolescence. I think it's in the automakers' interest, as well, to keep that software as up to date as they

November 14th, 2022Committee meeting

Ian Jack

Industry committee  I would say, of course, it's getting the access to the software to keep them up to date in this situation.

November 14th, 2022Committee meeting

Ian Jack

Industry committee  Oh, okay. Well, I can take a kick at that one, then. No, we were scratching our heads at the back of the room, I have to say, when that came up. It's not something that's come across our radar, I must admit. We will inform ourselves further on it, but I think we would have heard

November 14th, 2022Committee meeting

Ian Jack

Industry committee  We think that's over-complicating this piece of legislation. Access is not only allowed but, according to the CVMA itself, encouraged these days, under CASIS. It's not an issue today. This would not alter in any way what's available today. This is about repairability. As our co

November 14th, 2022Committee meeting

Ian Jack

Industry committee  I think vehicles are becoming more and more technologically dependent, regardless of what the drivetrain is. EVs are part of that trend, of course, but I think if EVs hadn't been invented and we weren't worried about the climate and we were just dealing with the vehicles from the

November 14th, 2022Committee meeting

Ian Jack

Industry committee  Thank you.

November 14th, 2022Committee meeting

Ian Jack

Industry committee  That's a very good question. We care a lot about both of those issues. It's a very good question; thank you for it. I would say a few things. First of all, we've also heard testimony that this is happening anyway, regardless of this legislation. Right now you have people going o

November 14th, 2022Committee meeting

Ian Jack

Industry committee  For legitimate legal purposes.

November 14th, 2022Committee meeting

Ian Jack

Industry committee  That wouldn't change whether somebody's doing something illegal.

November 14th, 2022Committee meeting

Ian Jack

Industry committee  I think we'd agree with your interpretation, and as an earlier witness said as well, to the extent that there are issues with CASIS, this will not fix them. What it will do is ensure that another roadblock isn't put up in the future. We see this bill as one step forward. As I s

November 14th, 2022Committee meeting

Ian Jack

November 14th, 2022Committee meeting

Ian Jack

Industry committee  We absolutely would, and again I think CASIS is a perfect example. With great goodwill, something was entered into 15 years ago. When people start disputing it, though, if it's just floating out there as a semi-private agreement, there's no way to fix it, and the consumer is ulti

November 14th, 2022Committee meeting

Ian Jack