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Industry committee  Thank you.

November 14th, 2022Committee meeting

Ian Jack

Industry committee  I'll turn to Jason in a moment, but I'd start by saying that these repairs are legal today. There are very limited circumstances under which the warranty would be void. The piece of legislation before us today is, in our view, to ensure that digital locks are not used as a new

November 14th, 2022Committee meeting

Ian Jack

Industry committee  You ask very interesting questions. We have not spent a lot of time thinking about this. My initial reaction would be that I do not think we're concerned about programmed obsolescence. I think it's in the automakers' interest, as well, to keep that software as up to date as they

November 14th, 2022Committee meeting

Ian Jack

Industry committee  I would say, of course, it's getting the access to the software to keep them up to date in this situation.

November 14th, 2022Committee meeting

Ian Jack

Industry committee  Oh, okay. Well, I can take a kick at that one, then. No, we were scratching our heads at the back of the room, I have to say, when that came up. It's not something that's come across our radar, I must admit. We will inform ourselves further on it, but I think we would have heard

November 14th, 2022Committee meeting

Ian Jack

Industry committee  We think that's over-complicating this piece of legislation. Access is not only allowed but, according to the CVMA itself, encouraged these days, under CASIS. It's not an issue today. This would not alter in any way what's available today. This is about repairability. As our co

November 14th, 2022Committee meeting

Ian Jack

Industry committee  Absolutely. It was not just members, I might add. We have 6.8 million members, but when we do polling, we poll all Canadians. We ask them whether they are members so we know what the difference is, if there is one, but there isn't on this issue. Over two-thirds of Canadians suppo

November 14th, 2022Committee meeting

Ian Jack

Industry committee  Yes, and my colleague Jason can speak more to this. He is, for his sins, on a quarterly call at 6 a.m. so we can all be awake at the same time—the Australians, the Europeans, us and so on. We talk regularly about this issue and we do monitor the international situation. From ou

November 14th, 2022Committee meeting

Ian Jack

Industry committee  Have we presented any amendments? No. Are we happy with the law as written? Yes. Do we acknowledge that there could be some legitimate exemptions—like maybe from our colleagues here—that should be considered? Sure. I'm not an expert in medical technology, so I wouldn't try to s

November 14th, 2022Committee meeting

Ian Jack

Industry committee  We share that concern, absolutely. That's why we support this legislation. We think it would be, in terms of our industry, a small step forward in making sure that we don't end up in that huis clos of having to go to a dealer that is maybe 200 or 400 kilometres away, depending on

November 14th, 2022Committee meeting

Ian Jack

Industry committee  Actually, Mr. Chair, it will be me, Ian Jack, who will be speaking first. Hello, everyone. Mr. Chair, honourable members, thank you for the invitation to appear before you today to speak about this topic. As noted, my name is Ian Jack, and I am VP of public affairs. With me is

November 14th, 2022Committee meeting

Ian Jack

Transport committee  I agree with Mr. Lukács. We have to deal with both of these things. We do have negotiations under way with the carriers to ensure that their policies on financial needs allow them to carry on. We need to get consumer confidence back up. A number of us have observed that there a

December 8th, 2020Committee meeting

Ian Jack

Transport committee  Mr. Chair, thank you. Do you mean additional conditions on the refunds or on the carriers?

December 8th, 2020Committee meeting

Ian Jack

Transport committee  Thank you for the clarification. I appreciate it. Just today we had one of the carriers announce that they're pulling out of a couple of small markets. Perhaps that's part of their negotiating strategy right now—I'm not sure. If I were a member of the committee, if I were the g

December 8th, 2020Committee meeting

Ian Jack

Transport committee  There are several jurisdictions around the world that have fairly clear black and white language. None of them are perfect. The U.S. law applies to domestic flights, not international flights. It doesn't cover everyone. There's no reason we can't simply right this in Canada. I th

December 8th, 2020Committee meeting

Ian Jack