National Defence committee  I don't know if that number has changed. I know there has been the introduction of two virtual tools that they've used, but I don't know what the success has been. I know they have the ability to do virtual enrolment and virtual selection, which are used through the recruiting ce

National Defence committee  Thank you. On the benefits side, it's really anything to do with compensation and benefits. We get a lot of requests for information in this field. The CAF has a number of very complex policies and programs within it. A lot of the time people don't have a good understanding of

National Defence committee  Sure. I happen to have the grievance ones right in front of me. In the Canadian Armed Forces, there are two levels of grievance. There's the initial authority and then there's the final authority. The initial authority grievance level has 120 days to respond. It used to be 90 a

National Defence committee  For any calls that we get about sexual misconduct, as the ombudsman mentioned, we really try to allow the person who is making the call and who has brought the issue forward to be in the driver's seat in terms of what their next step should be. We will provide them information ab

National Defence committee  Thanks. It was originally called the comprehensive military family plan, which has since kind of morphed into the comprehensive military strategy as they took the initiatives from within the plan and put some implementation steps to them. As the ombudsman said, although the repor