Industry committee  I'm saying that future-proofing should always be a part of figuring out any sort of minimum service standard for any reason. I don't know if that's a legislative application or a regulatory thing. Absolutely, it can't just be one and done forever.

Industry committee  I don't think I'm the best to speak on that. If you want me to speak on how our community responds to this type of thing, I would say that, yes, we've had a wider conversation with our community for more than a decade about this type of issue, through several iterations of Parlia

Industry committee  I don't think I can tell you what the adequate minimum should be. When I think about service quality standards in Canada, I'm always looking to the future. The speed standard we're shooting for in Canada is 50/10. At OpenMedia, we always talk about future-proofing, so we're loo

Industry committee  I can say that I wish my ISP would tell me that information, personally. Yes, that falls under a lot of what we talked about today. A lot of great ideas are coming out as to how we can help empower consumers to actually get what they pay for and have good-quality service in ways

Industry committee  That's a really good question. As a consumer advocate, what I would say is that people are going to be in favour of whatever we can do legislatively to allow them to get more affordable services, to get money back in their pockets. What I will say is that I don't know if this bil

Industry committee  Absolutely not. We are a grassroots community-led organization, explicitly non-partisan and explicitly not linked to any industry player.

Industry committee  We are a civil society organization that's led primarily by our community members. If you're asking as to our relationships with our funders, etc., I'm happy to follow up with you directly, but it's not really my area of expertise.

Industry committee  That's a good question. I think I'll answer a little bit of that and maybe throw that to one of the other panellists who might have a little bit more background on it. I can mention the FCC's broadband labelling approach. As I mentioned, when you subscribe to an Internet plan

Industry committee  I feel like I have a great idea of who wrote that to you. Let me say that I am not in the business of taking big telecom's talking points at face value. Let me be clear about that. I can say that it's obvious why these monopolized companies don't want a bill that would reveal

Industry committee  Absolutely not: Without question, current legislation is not sufficient. It's not working. I would say that big telecom has some flagrant disobedience and some exploitation of loopholes. That's been carefully documented by the CRTC, the federal government and civil society. It'

Industry committee  For me, nothing is off the table when it comes to giving recourse to consumers, or giving empowerment, in that sense, to consumers. I don't think that I am in a position to tell the CRTC what they should be doing with this case that comes in front of them, but I really think it

Industry committee  Absolutely. Transparency could have a really positive effect on pricing when it comes to the lack of affordability that we see, both in.... We're talking about broadband. If we're talking about telecom in general, people in Canada are still paying to this day some of the highest

Industry committee  I see it like this: If you talk to a telecom company, I'm sure they will tell you they believe they are giving you the service quality you're paying for. Many of them will say that to you if you talk to them. However, in my opinion, if there's nothing wrong with their average net

Industry committee  I'll let Reza take this one.

Industry committee  Yes. When it comes to misleading practices, I think we're already seeing that today, and I really can only see it improving with this legislation. I don't see this legislation's doing anything that would make anything worse. I think when you're talking about penalties and such,