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Citizenship and Immigration committee  Absolutely, yes. Since we were able to do it last time, we know that we could absolutely implement a similar research process in terms of recruiting and bringing people into the process to continue discussing things with them.

March 29th, 2022Committee meeting

Craig Worden

Citizenship and Immigration committee  Yes. I think it's important to continue to research and investigate this process as it unfolds. As you go forward with recommendations, you see if they're implemented and how they're being implemented.

March 29th, 2022Committee meeting

Craig Worden

Citizenship and Immigration committee  Absolutely. It is the core principle of all research that we do at Pollara and within the industry at large. The promise of anonymity is one that we make to all research respondents and it is held sacred. It is something that we are absolutely committed to, and we were in this st

March 29th, 2022Committee meeting

Craig Worden

Citizenship and Immigration committee  That's right. We would never share anything. In fact, these focus groups were not recorded. All that we have are the moderator's notes, and we are not sharing the moderator's notes. All that we are reporting or sharing is the actual report.

March 29th, 2022Committee meeting

Craig Worden

Citizenship and Immigration committee  We heard from the focus group participants that they witnessed reports of racism and they felt that these people they had reported on never received permanent or very stringent punishment for their actions.

March 29th, 2022Committee meeting

Craig Worden

Citizenship and Immigration committee  The previous witnesses' comments are spot on. It's hard to disaggregate these things. From the perspective of our research study, that was outside of our scope. We were speaking to employees about their experiences and their opinions about instances of racism within the departmen

March 29th, 2022Committee meeting

Craig Worden

Citizenship and Immigration committee  I really do need to speak from the perspective of the research participants, the folks who volunteered to participate in the focus groups rather than my own personal opinion. That's what we do in the world of research. I would say that there was strong.... Not only was establish

March 29th, 2022Committee meeting

Craig Worden

Citizenship and Immigration committee  On that front, what we heard from research participants—apologies if I'm repeating myself—was that they wanted to see this concept of “best fit”.... We were unsure of whether this was an official or an unofficial requirement when considering hiring and promotions at IRCC. It was

March 29th, 2022Committee meeting

Craig Worden

Citizenship and Immigration committee  I do have to stick to what we heard in our research efforts. We actually heard a number of suggestions from the participants. One of them—and I heard it in the previous panel—was to institute a permanent anti-racism ombudsman that had resources and teeth. That was a definite re

March 29th, 2022Committee meeting

Craig Worden

Citizenship and Immigration committee  Thank you. We definitely heard loud and clear from the focus group participants that they were attracted to work at IRCC because they had a passionate alignment with the mandate of IRCC. Many of the employees at the junior levels are a product of immigration, whether as a first-

March 29th, 2022Committee meeting

Craig Worden

Citizenship and Immigration committee  Thank you. Good day to all members, witnesses and observers of the committee's proceedings. Thank you for inviting me to appear on behalf of Pollara Strategic Insights to answer your questions about the research project we conducted on behalf of Immigration, Refugees and Citize

March 29th, 2022Committee meeting

Craig Worden