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Public Safety committee I'll start this one off. Expressing opposition to government mandates is not against our community standards, and so we allow that on our platforms. Maybe, Mr. Tessler, you could get into a bit more detail about what we saw with respect to the convoy protests.
April 26th, 2022Committee meeting
Rachel Curran
Public Safety committee It is correct, yes.
April 26th, 2022Committee meeting
Rachel Curran
Public Safety committee Maybe I'll turn it to my colleague, Mr. Tessler.
April 26th, 2022Committee meeting
Rachel Curran
Public Safety committee Yes. I will also say that we designated the Proud Boys in 2018, well ahead of the Government of Canada.
April 26th, 2022Committee meeting
Rachel Curran
Public Safety committee I'll answer that first. Thank you, Mr. Lloyd. No. There is no evidence to back up those claims as far as Meta Platforms is concerned.
April 26th, 2022Committee meeting
Rachel Curran
Public Safety committee A lot of the work we do is to minimize the harmful stuff that you've talked about.
April 26th, 2022Committee meeting
Rachel Curran
Public Safety committee Throughout the convoy protests in Ottawa, we actually saw a very small amount of funds raised in Canada on our platforms. It was under $10,000. So we weren't a big player in the fundraising issue. That said, as soon as the Emergencies Act was declared, we started analysis of what we needed to do to comply with that.
April 26th, 2022Committee meeting
Rachel Curran
Public Safety committee We had a 24-7 monitoring effort and operational group internal to Meta that was going right from the moment the protests started.
April 26th, 2022Committee meeting
Rachel Curran
Public Safety committee We had eyes on accounts, pages and material related to the convoy protests around the clock. We were also in contact with the Ottawa police and the RCMP—
April 26th, 2022Committee meeting
Rachel Curran
Public Safety committee —and were responding to requests from them.
April 26th, 2022Committee meeting
Rachel Curran
Public Safety committee That's a great question. Normally, it takes a matter of hours. If a more nuanced review is required and if it needs to go to one of our human reviewers, it might take a little bit longer, but we normally have material that's in breach of our community standards down within 24 to 48 hours at a maximum.
April 26th, 2022Committee meeting
Rachel Curran
Public Safety committee The assertion that we algorithmically prioritize hateful and false content because it increases our profits is just plain wrong. As a company, we have every commercial and moral incentive to try to give the maximum number of people as much of a positive experience as possible on the platform, and that includes advertisers.
April 26th, 2022Committee meeting
Rachel Curran
Public Safety committee No. That's incorrect. They're designed to give our users and our community the most value possible, the best possible experience. We want them to see things that are useful to them and that are relevant to them. We want them to enjoy their experience on our platform. Otherwise, they're not going to come back and spend time there.
April 26th, 2022Committee meeting
Rachel Curran
Public Safety committee —are enjoying their time spent on our platform.
April 26th, 2022Committee meeting
Rachel Curran
Public Safety committee Yes, I understand that. We do make money from advertising. That's true. However, a lot of that money gets reinvested into securing the safety of our community. As I've talked about, we've invested over $13 billion in this area since 2016 alone. The other thing I would say is that I know it's sort of superficially attractive to say that social media is kind of the reason for division or polarization or some of these things we've seen.
April 26th, 2022Committee meeting
Rachel Curran