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National Defence committee  Mr. Chair, I can't specifically give you that time frame, but what I would like to reiterate for the members of the committee is the fact that this data breach was worldwide at Sirva, and has impacted them around the world in addition to specifically Sirva Canada and BGRS. I ca

November 30th, 2023Committee meeting

BGen Virginia Tattersall

National Defence committee  Thank you very much for the question. I'll simply say that we have outsourced this service since approximately 1998, which means that we have almost 23 years plus of a contracted service. That means that both the resources and the knowledge and the ability to bring that back in-

November 30th, 2023Committee meeting

BGen Virginia Tattersall

National Defence committee  Mr. Chair, for a couple of things, first and foremost, let me reassure you that what I was not proposing by my comment about generative AI was in any way or shape to say that now that member would actually talk to this and get services in terms of “here's your benefit and we'll p

November 30th, 2023Committee meeting

BGen Virginia Tattersall

National Defence committee  Yes, thank you very much for the question. I'll just reiterate that at this point in time, we don't actually have that confirmation as to what exactly was taken and who may be impacted. That is in progress. The department and, in fact, the government have communicated to membe

November 30th, 2023Committee meeting

BGen Virginia Tattersall

National Defence committee  Yes, I'm well aware of the situation. I'm expecting a Treasury Board decision about it today. We asked for an extension to enable people to keep their housing unit without worrying about not getting the difference between the previous monthly rate and the monthly rate that was a

November 30th, 2023Committee meeting

BGen Virginia Tattersall

National Defence committee  We can certainly provide you with a copy of the report. The report covered every place in Canada where we have Canadian Armed Forces personnel.

November 30th, 2023Committee meeting

BGen Virginia Tattersall

National Defence committee  No. There is no recourse to change the current policy. The current policy did not provide for a grandfather clause, so when the policy was approved for a change, it was for whomever had a valid intended place of residence request in at that time. We have moved into the new policy

November 30th, 2023Committee meeting

BGen Virginia Tattersall

National Defence committee  No. I cannot comment on your question, because it is outside of my lanes of responsibility.

November 30th, 2023Committee meeting

BGen Virginia Tattersall

National Defence committee  Mr. Chair, perhaps I will clarify the seven years. This is a new methodology for the Canadian Forces housing differential. It's to address the affordability of housing. We needed to find a way to ensure that what we are delivering is going to address the need, which is affordabi

November 30th, 2023Committee meeting

BGen Virginia Tattersall

National Defence committee  Mr. Chair, that change in policy came into effect, I believe, in 2018. It replaced a far more difficult and onerous system that required the member to take on the onus of proving it was a depressed market and there should therefore be reimbursement for the losses. The $30,000 mak

November 30th, 2023Committee meeting

BGen Virginia Tattersall

National Defence committee  I don't work for Canadian Forces morale and welfare services, but I will certainly acknowledge the valuable role that the military family resource centres play. Certainly for CFMWS, our morale and welfare services, they continue to look at the support they provide and how they ca

November 30th, 2023Committee meeting

BGen Virginia Tattersall

National Defence committee  Mr. Chair, I think that's a difficult question for us to try to unpack. It's not something that we would specifically ask members, because there are so many factors that would go into that. We tend to think that it might be a question of whether they have children. Are they requ

November 30th, 2023Committee meeting

BGen Virginia Tattersall

National Defence committee  The Canadian Forces housing differential came into effect on July 1 of this year. At this point in time, we are still seeing members going through the application process to attain the benefit, because they need to apply for it, but it is fully implemented, in that, if you qualif

November 30th, 2023Committee meeting

BGen Virginia Tattersall

National Defence committee  Those numbers are around 8,000, but that 8,000 includes those who are completing their training and coming off of basic training.

November 30th, 2023Committee meeting

BGen Virginia Tattersall

National Defence committee  Mr. Chair, I don't think that I can respond as to why it was that we were not aware of the leak when it first occurred. It would be for SIRVA and BGRS to provide that explanation. However, I would like to clarify that moves continued throughout the entire time frame. Even during

November 30th, 2023Committee meeting

BGen Virginia Tattersall