Transport committee  Yes, we're going to have to get back to you, Ms. Murray, on all of these counts, and we will endeavour to do so. I should add that in our discussions with the chief accessibility officer, this is a topic that she has raised with us and tabled with us. It's on our working list of

Transport committee  As to how many complaints there are?

Transport committee  Sure. We're happy to do that.

Transport committee  We came here today to do that. [Inaudible—Editor] regulation.

Transport committee  Can I just add one point?

Transport committee  We have extended this invitation to many groups, but as part of your study, we welcome you to WestJet to meet with our teams that provide these services every day to get feedback from them, hear their stories about the challenges and also about the respect and culture of care tha

Transport committee  I'll just add to that, Mr. Bachrach. After that incident, Todd and I reached out to the guest personally and had a conversation with her. Then we actually scheduled a discussion with the chief accessibility officer of Canada. It's through those conversation that we're learnin

Transport committee  I think I have the point of your question. Obviously, our industry is one of the safest forms—if not the safest form—of travel around, and safety is first and foremost. To your point, in a disruption when we, as an airline, start to back up and we have people in the halls, etc..

Transport committee  Currently under federal regulations as they relate to tarmac delays—and I think this is important for the committee in its work—the current tarmac delay policy and regulations only govern what airlines should or should not do in these instances. It is quite elaborate, and we actu

Transport committee  Sorry, Mr. Doherty, that is policy direction with respect to what areas?

Transport committee  We obviously do not speak for Mr. Alghabra, but my understanding is that summit was the first step and then he and his team and the Government of Canada are preparing policies to address those issues. That's my understanding, based on their public statements.

Transport committee  Do you mean with respect to tarmac specifically?

Transport committee  What the government actually did from Labour Day on was conduct a weekly meeting at the highest levels of Transport Canada with all airports and air carriers. That is a legacy piece that stems from COVID, but the Government of Canada, to its credit, has actually continued this. T

Transport committee  That's a great question. We obviously empathize with those guests greatly and with your constituents who were impacted, and we have expressed that here today sincerely. As I mentioned earlier in our opening remarks, we have conducted and are conducting a pretty significant lesso

Transport committee  We're happy to come back to the committee and share with you. That is our custom and we're prepared to do that. Apologies again to your constituents.