Information & Ethics committee  That's a good question. There are so many unique use cases for cloud services, and none of them are quite the same. I would say that the uniqueness of this would include a couple of features. One was the high security bar that was required for this project. The other is the spee

Information & Ethics committee  That's correct. Those may have been under a different statement of work. I'm not sure that we provided contact centre services for ArriveCAN.

Information & Ethics committee  The role AWS played was less around the privacy implications in terms of the governance of data and really more around the security of the environment. The work we did revolved around ensuring that.... We didn't actually build the app. The app is really the tip of the iceberg or

Information & Ethics committee  As far as I know there were no breaches.

Information & Ethics committee  Shared Services Canada is the central.... It's sort of a procurement agency, but not because it lives on its own within Public Services and Procurement Canada. However, it is the arm of government that is used to supply IT services to line departments, including cloud computing s

Information & Ethics committee  We're here to support customers, whether they're the Government of Canada or a bank or another organization. We're here to help them protect their environment and provide security. In terms of the governance of privacy, we help customers to make the right decisions on how they h

Information & Ethics committee  Although I'm not appearing as an individual, I did travel with the app quite a bit. I have colleagues who are based in different regions around the world. We were certainly comparing notes about all the hoops we all had to jump through in order to facilitate international travel.

Information & Ethics committee  Yes. We noted from what was reported by journalists and by what was provided to Parliament that this was consistent with our understanding of what was billed.

Information & Ethics committee  I believe it was approximately $4.29 million.

Information & Ethics committee  In the case of how we provide those services, the rates in terms of those services are prenegotiated with the Government of Canada through the cloud framework agreement. It's a standard base price. In terms of the skills we're looking for, all our solution architects—who were me

Information & Ethics committee  It's complicated. The billing of the actual cloud compute is done based on services as well as units of compute. It's difficult to predict in terms of usage, but basically customers are charged only for what they actually use. It's a consumption-based billing service. The rates i

Information & Ethics committee  I don't actually have that figure. That would be a number we would have to work with the customer to provide to the committee.

Information & Ethics committee  It would be the broader Government of Canada, so it would be by line department, I guess. I'm not sure how we would do that, but I'm happy to work with others to figure that out.

Information & Ethics committee  The terminology in the cloud framework agreement is “advisory services”.

Information & Ethics committee  That would be our internal marketing language, but that's—