Industry committee  I might ask my colleague Mr. Murray to add in a second, but I guess one way of saying it is that it was very difficult to prepare for something that is truly unprecedented in the sense that this impacted the core of Rogers' network. This meant, as you heard from their CEO this mo

Industry committee  I'll ask Mr. Murray to add to this. I didn't give him a chance a moment ago. I don't believe this type of outage, certainly, had ever been experienced and was anticipated. Michel, would you like to add something?

Industry committee  Ms. Gray, I don't want to use up your time, but I take your point. Clearly it's not enough, so we need to do more work.

Industry committee  If you mean in terms of the networks themselves, that type of risk assessment is typically conducted by the industry department, which would audit certain technical practices. It has the ESWG committee, where industry and ISED representatives work together to address those types

Industry committee  As an arm's-length regulator, we don't have mandate letters, but I understand the point of your question. That's part of our responsibilities. We take them very seriously.

Industry committee  Yes, I do.

Industry committee  I guess it comes down to what we mean when we're talking about a risk assessment. I would look at it, as a regulator, more from the perspective of outcomes. What I am most concerned about—and this is a perfect example—is that emergency services, alert services and connectivity ar

Industry committee  I'm certainly not trying to understate the significance of the CRTC's role, but perhaps it's best to take a step back. I would indicate that the 911 network was fully functional and has a 99.49% reliability rate. It is operated by three carriers: Bell, Telus and SaskTel. The iss

Industry committee  Thank you, Mr. Chair. Thank you very much, members, for inviting us to appear before your committee. I note here that we're on traditional unceded Algonquin territory, and I'd like to pay respect to their elders. I'm very pleased to speak to you today about the Rogers national