Citizenship and Immigration committee  Well, I think consistency with processing times.... I think a few of the witnesses mentioned that there is inconsistency, because some applications are processed faster than others, not really for any particular reason, and that communication is not available to applicants. As I

Citizenship and Immigration committee  With all of the new employees who have been hired to focus and work on all the immigration applications with the goal of reducing the backlogs, there should be designated teams, separate teams, to focus on specific issues. That way, the older applications would also be processed

Citizenship and Immigration committee  I can go next. I agree that with IRCC there has been a trend of moving toward online submission of applications, which is definitely convenient, but there should also be an option for paper applications. Through the work I do with newcomers, I see that many applicants with stron

Citizenship and Immigration committee  Thank you, Madam Chair. Good afternoon. My name is Irena Sompaseuth. I am the settlement services manager with LUSO Community Services in London, Ontario. Thank you for having me here today to share my feedback with respect to the experience and the challenges that newcomers cur