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Government Operations committee The number I quoted you was for all of the external costs not associated directly with internal costs.
November 14th, 2022Committee meeting
Jonathan Moor
Government Operations committee The $8 million is a wider contract for other services.
November 14th, 2022Committee meeting
Jonathan Moor
Government Operations committee It was $110,000.
November 14th, 2022Committee meeting
Jonathan Moor
Government Operations committee We paid $7.5 million to Service Canada for the call centre. That covered 650,000 calls from members of the public.
November 14th, 2022Committee meeting
Jonathan Moor
Government Operations committee I think I'll have to get back to you on the detail of that, because what we accounted for in the $34.8 million is all of the external costs we incurred. That includes the public sector, but it also includes the private sector.
November 14th, 2022Committee meeting
Jonathan Moor
Government Operations committee Not to external third parties—
November 14th, 2022Committee meeting
Jonathan Moor
Government Operations committee That is correct.
November 14th, 2022Committee meeting
Jonathan Moor
Government Operations committee Version 1 of the ArriveCAN app cost $80,000. Then it was subject to 70 different amendments; our colleague from the Public Health Agency referred to 80 different OICs. Each of those OICs required some additional work to be done on the app. That accounted for $8.8 million to updat
November 14th, 2022Committee meeting
Jonathan Moor
Government Operations committee The CBSA has now published on its website a full analysis of the ArriveCAN costs that have been incurred by the agency. For example, $7.5 million was spent with Service Canada on the call centre. Those individuals answered more than 650,000 calls from users of the ArriveCAN app
November 14th, 2022Committee meeting
Jonathan Moor
Government Operations committee They are outside of the development of the app. My previous answer around the $80,000 for the first version, and the $8.8 million, relates to the application. The rest of the expenditure relates to how the public health process operated over the last two and a half years.
November 14th, 2022Committee meeting
Jonathan Moor
Government Operations committee As of today, we have $34.8 million paid to third parties. As I explained before, that's not necessarily to companies; that includes $7.5 million to Service Canada. It covers contracts, but also memoranda of understanding.
November 14th, 2022Committee meeting
Jonathan Moor
Government Operations committee Thanks very much. Initially, the ArriveCAN app was managed by the Public Health Agency, and they provided us $12.37 million in 2021-22 as part of a supplementary estimates (B) budget transfer. That was based on our forecasts for expenditure in 2021-22. We received an additiona
November 14th, 2022Committee meeting
Jonathan Moor
Government Operations committee To answer your question, I can confirm that we spent $80,000 to develop the initial app, version 1.0. Then we spent a further $8.8 million to develop for free different versions of the app—one for iPhone, one for Android and one for website users—with over 70 different adjustment
November 14th, 2022Committee meeting
Jonathan Moor
Government Operations committee That's for the development of the application, not the operation of the application and the CBSA—
November 14th, 2022Committee meeting
Jonathan Moor
Information & Ethics committee I'm happy to give some information on this point. When somebody crosses the border between the ports of entry, the RCMP intercepts those individuals and they do their own criminal record checks, and then they deliver the individuals to the port of entry to do an admissibility ch
October 17th, 2022Committee meeting
Jonathan Moor