Industry committee  Sure. Thank you for the question. Let me speak to the cost and affordability piece you mentioned. We already know that Canadians are stretched with increases to the cost of living. I mean, you gave a statistic about dealerships charging 36% more for repairs, which I've also seen

Industry committee  I agree on CASIS. Again, this is an agreement that is now outdated. It's over a decade old, and information access must keep pace with the advancements in technology. Today we see automotive professionals who are dealing with vehicle systems and components that simply did not exi

Industry committee  That is correct. As per the CASIS agreement, independent auto care shops are prepared to pay commercially reasonable prices for repair information. We did see a 2019 survey of independent auto care shops across Canada. It found that just shy of 90% of respondents purchased some

Industry committee  I'll say that we are seeing rapid advancement in vehicle technology. As I said, vehicles on today's roads are effectively computers on wheels. Cars today are now equipped with vehicle telematic systems. These systems refer to the computer hardware that is embedded in a vehicle.

Industry committee  Sure. We believe there are some amendments that can be made to this bill, Bill C-244, that would strengthen its intention. That would truly pave the way for the right to repair in Canada. Parallel changes to the Competition Act would help to reinforce the manufacturer's requireme

Industry committee  Let me bring it back to the consumers for a minute. Consumers today are grappling with high levels of cost-of-living expenses. The type of monopolistic control and behaviour we're seeing from manufacturers is frankly unacceptable, particularly during these times when it adds to t

Industry committee  Yes, it's our view that it's your vehicle, so it's your data as the auto owner.

Industry committee  To start, we've heard a lot about privacy and cybersecurity. This has always been a priority for the aftermarket. Cybersecurity and privacy should not become reasons to justify limiting serviceability. I would say notably, as an example, the National Highway Traffic Safety Admini

Industry committee  Thank you, Mr. Chair. Thank you, honourable members of the committee, for the opportunity to appear before you to speak to Bill C-244. I'm going to give my presentation in English, but we'll be happy to answer any questions in French as well. My name is Alana Baker, and I am t