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Industry committee  At the moment, there are certification programs for that. Many manufacturers participate. They supply the information and support training to ensure that vehicles are repaired in accordance with manufacturer's specifications. It works very well. I'd like to raise another point,

October 31st, 2022Committee meeting

Sylvain Séguin

Industry committee  Yes, that's right.

October 31st, 2022Committee meeting

Sylvain Séguin

Industry committee  I agree with you. It's important to have information, but also to have training. I can tell you that your corner garage owner has to be trained and have the equipment required to be able to repair vehicles. However, access to this information should be available at a reasonable

October 31st, 2022Committee meeting

Sylvain Séguin

Industry committee  I'm much more worried about safety now, when we don't have access to the data. These days, manufacturers don't have the capacity needed to repair all their all their vehicles. This means that independent shops are repairing vehicles without having access to crucial data. I believ

October 31st, 2022Committee meeting

Sylvain Séguin

Industry committee  Thank you very much.

October 31st, 2022Committee meeting

Sylvain Séguin

Industry committee  Yes, definitely. Today, only 30% of the vehicles we repair in our network are equipped with advanced driver assistance systems, called ADAS. There are going to be more and more electric vehicles, and the new technologies involved will engender huge costs to the networks, for s

October 31st, 2022Committee meeting

Sylvain Séguin

Industry committee  The profitability of independent repair shops and entrepreneurs, whether in regional communities or in big cities, is truly overstretched.

October 31st, 2022Committee meeting

Sylvain Séguin

Industry committee  Having to take vehicles to a location where there are certified repair shops would lead to transportation costs that our industry would certainly not survive, not to mention the harm to the environment.

October 31st, 2022Committee meeting

Sylvain Séguin

Industry committee  Yes, of course. It's extremely important for us to have access to all the data we need to repair vehicles. What you referred to is of more concern to the manufacturers. But if the repair shops had access to the data, the quality of services available to consumers would definitel

October 31st, 2022Committee meeting

Sylvain Séguin

Industry committee  You're absolutely right. It something that has already happened. I'll give you an example. Without enough certified repair shops to repair all makes of vehicles there are additional delays. When a person has a car accident, the insurance company may offer them a courtesy or rent

October 31st, 2022Committee meeting

Sylvain Séguin

Industry committee  Definitely. If an ambulance needs to be repaired, but there are no manufacturers or certified repair shops in the region, it will lead to transportation delays and additional costs.

October 31st, 2022Committee meeting

Sylvain Séguin

Industry committee  Absolutely. We believe that it's essential to have trained and certified technicians to repair vehicles. What we want is access to the information we need to properly train our members and our franchisees.

October 31st, 2022Committee meeting

Sylvain Séguin

Industry committee  I would add that on my site I represent 600 franchisees, whether for collision or mechanical issues. We totally agree with certification programs and training programs, and we actually have three training centres across the country. Unfortunately, as of today, we don't have acces

October 31st, 2022Committee meeting

Sylvain Séguin