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Public Accounts committee  Yes. Thank you. My point may not be relevant, but given that we've talked a lot about contracting and outsourcing in firms, there are a couple things I'd like to leave you with, given I'm moving out of the public service. One is that there is no world where we're going to do th

December 14th, 2023Committee meeting

Catherine Luelo

Public Accounts committee  It was a combination of both. We used a firm to help with some of the analysis.

December 14th, 2023Committee meeting

Catherine Luelo

Public Accounts committee  It was BDO. Most of that work was actually powered by my office, though. Just to be clear, we wrote the final report.

December 14th, 2023Committee meeting

Catherine Luelo

Public Accounts committee  This is one, if I could add to that, where we really do play as a team on cybersecurity. We have just published the enterprise-wide government cybersecurity plan, which really outlines how all the different departments work together. It includes an operations model that goes alon

December 14th, 2023Committee meeting

Catherine Luelo

Public Accounts committee  Maybe I will start off on the question around strategy and spend control. I think it is a more structured prioritization of work that will include, in my opinion, turning some things off on the pay side of things. I really do believe that we need to have a new operating model for

December 14th, 2023Committee meeting

Catherine Luelo

Public Accounts committee  I don't know if this is going to be a new practice in committee to do exit interviews with deputies, but I welcome the opportunity to share my thoughts here. Look, this discussion here today, and my last appearance at ETHI, is a good example of probably one of my greatest frustr

December 14th, 2023Committee meeting

Catherine Luelo

Public Accounts committee  I'd be happy to. The information of Canadians and the privacy of their information, the security of their information, is something top of mind for all of the deputies and ADMs who are sitting in the room. That is an accountability that I have within our office, and you'll see t

December 14th, 2023Committee meeting

Catherine Luelo

Public Accounts committee  It has been remarkable to be able to go between the private and public sectors. I hope every executive takes the opportunity to do this. I think it would make for a different discussion between government and the private sector. I think we need to send government folks out into i

December 14th, 2023Committee meeting

Catherine Luelo

Public Accounts committee  If you're talking about benefits delivery modernization, there are a couple of things I'd focus on. With the model of having Cliff and John, two-in-a-box delivering, we should replicate that for pay, and we should replicate that for the immigration system. That style—

December 14th, 2023Committee meeting

Catherine Luelo

Public Accounts committee  I will be providing recommendations to both the minister and the clerk, and I am happy to provide a subset of that to the committee.

December 14th, 2023Committee meeting

Catherine Luelo

Public Accounts committee  I'm in Calgary today. This is where I am.

December 14th, 2023Committee meeting

Catherine Luelo

Public Accounts committee  Yes. I will be delivering that by the end of next week, so I have no difficulty providing it after that. What I will not provide is anything related to personal information on individuals, but I'm happy to provide the more general advice.

December 14th, 2023Committee meeting

Catherine Luelo

Public Accounts committee  This is probably one of my greatest irritants. One of the tools that I used to have as a CIO in the private sector was the ability to set the strategy and then actually control the funding. By controlling the funding, I'm not suggesting that they gave me x billions of dollars to

December 14th, 2023Committee meeting

Catherine Luelo

Public Accounts committee  What Mr. Jones is nicely not saying is the fact that the specialness of all of the applications drives complexity and cost into his business, which gets in the way of it being as efficient an infrastructure provider as it could be. In terms of the 12%, you bet. We have 12% that

December 14th, 2023Committee meeting

Catherine Luelo

Public Accounts committee  Absolutely, and it's been a pleasure to serve in this role for almost two and a half years. Thank you. It's been an honour. In terms of modernization and transformation, those absolutely apply to the projects we're talking about here. From a BDM perspective, part of the strategi

December 14th, 2023Committee meeting

Catherine Luelo