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Government Operations committee  Digital is all about service. That's an accurate statement.

February 8th, 2023Committee meeting

Catherine Luelo

Government Operations committee  Yes, I've had discussions with McKinsey. Simply, in my involvement in the Canadian ecosystem, McKinsey is a vendor that I dealt with in the private sector. I had one conversation when I started and it was part of the Phoenix discussion with McKinsey when they presented their outc

February 8th, 2023Committee meeting

Catherine Luelo

Government Operations committee  Concerning the discussion related to Phoenix, I was invited. The discussion with them when I first started was an email exchange. It very well could have been initiated by me, but I'd reached out to all of the partners that I'd worked with within the Canadian marketplace.

February 8th, 2023Committee meeting

Catherine Luelo

Government Operations committee  My office does that check.

February 8th, 2023Committee meeting

Catherine Luelo

Government Operations committee  I would just add comments to complement Roch's answer. We do complete privacy impact assessments for programs that occur within government. That is an overarching.... Anybody who has their hands or fingers on a specific program would be part of that review. That is typically don

February 8th, 2023Committee meeting

Catherine Luelo

Government Operations committee  I think we can't execute on the resources. The resources don't exist and we can't bring them in fast enough. That's the issue we need to solve. I'm not convinced it's a matter of moving money to fund more positions. That's likely part of it. I think it's really important to not

February 8th, 2023Committee meeting

Catherine Luelo

Government Operations committee  Thank you for the question. I've had a chance to present at OGGO before. This is just a reminder that I'm 18 months into government, so I'm prefacing some of my comments with that backdrop. I think it's relevant in the sense that what we're experiencing inside government with I

February 8th, 2023Committee meeting

Catherine Luelo

Government Operations committee  No, that is not consistent with my experience.

November 17th, 2022Committee meeting

Catherine Luelo

Government Operations committee  It could be developed; I don't think it could be operated. You could develop it, but if you can't run it to do the thing....

November 17th, 2022Committee meeting

Catherine Luelo

November 17th, 2022Committee meeting

Catherine Luelo

Government Operations committee  I think the comparison might be that they copied the paint colour.

November 17th, 2022Committee meeting

Catherine Luelo

Government Operations committee  It is my understanding that ArriveCAN was...they used the national security exemption for some procurement related to accessibility, but again, I'll go back and confirm that in writing.

November 17th, 2022Committee meeting

Catherine Luelo

Government Operations committee  I believe we are moving along the path on the mandate, demonstrated by the digital talent group that is being stood up. We are making significant efforts to hire outside of government. Typically, what is happening is that we're seeing a migration of talent around government, but

November 17th, 2022Committee meeting

Catherine Luelo

Government Operations committee  Yes. We welcomed the Auditor General's report. We are at the very beginning of our migration to cloud as an organization. The findings in the auditor's report would be consistent with my experience, having done this in other large Canadian organizations, where at the beginning

November 17th, 2022Committee meeting

Catherine Luelo

Government Operations committee  To the best of my understanding—and I'll preface this by saying that I'm still fairly new in this role—a national security exemption allows us to step around some of the practices that are in place around procurement to move more quickly based on national security concerns, but I

November 17th, 2022Committee meeting

Catherine Luelo