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Transport committee  The answer to that is never. I can't speak on the specifics.

January 12th, 2023Committee meeting

Len Corrado

Transport committee  No, we did not. We didn't have any information until, I believe December 8 or 9—I can confirm the date—that the application was not going to be successful. As far as your point on resiliency, in fact, we did have resiliency. Every single day all the carriers here build reserve c

January 12th, 2023Committee meeting

Len Corrado

Transport committee  We cut back on some of our flying. We hired three different subservice carriers to Canadians in Ontario to free up some of our own crews and we brought a carrier into that marketplace where the specific problem was. I would say that we covered all of that resiliency by making a s

January 12th, 2023Committee meeting

Len Corrado

Transport committee  I think I'll go first, if the question is to both us and WestJet. I believe—

January 12th, 2023Committee meeting

Len Corrado

Transport committee  Through the period of the holiday season, from December 15 to the end of December 31, we had 67 flight cancellations.

January 12th, 2023Committee meeting

Len Corrado

Transport committee  I don't have an answer to that. I can get back to you.

January 12th, 2023Committee meeting

Len Corrado

Transport committee  I don't have the notes from the meeting in front of me, so I'm not going to get into the specifics of that, but the minister did suggest that if there was any way that the government could help to move things along to avoid this, he offered his support.

January 12th, 2023Committee meeting

Len Corrado

Transport committee  He did not at that time.

January 12th, 2023Committee meeting

Len Corrado

Transport committee  Various parts of my leadership team are in contact with various parts of Transport Canada and other government agencies. I can't speak at this point to whether those engagements happened, although I'm sure that they did at some level. I personally didn't speak to the minister, b

January 12th, 2023Committee meeting

Len Corrado

Transport committee  We had some resiliency in the system. However, as I mentioned in my opening testimony, having to juggle the schedule to resolve some of our staffing challenges meant that that resiliency came down, but then that resiliency was even further eroded. When we talk about events in C

January 12th, 2023Committee meeting

Len Corrado

Transport committee  I can't give you a number clearly, but if someone received that email it means that flight was adjudicated to be outside the carrier's control, whether that be due to weather or an airport facility or whether that be that an airplane could not operate for reasons prescribed for s

January 12th, 2023Committee meeting

Len Corrado

Transport committee  The flight you quoted was November 2, and I've apologized for where we have failed to deliver to our expectations.

January 12th, 2023Committee meeting

Len Corrado

Transport committee  We're still receiving complaints. I don't have a number to give you, but I'd be happy to provide one after the hearing today.

January 12th, 2023Committee meeting

Len Corrado

Transport committee  We reached out to the minister's office from the 28th onwards and we had a meeting with him last week to review the overall operation. As I previously stated, we began reporting to CTA as of the 26th as to the status of our operation and to the Transport Canada policy department

January 12th, 2023Committee meeting

Len Corrado

Transport committee  I believe the first conversation was on January 5.

January 12th, 2023Committee meeting

Len Corrado