Transport committee  I remember the day well. You're absolutely correct that there is the APPR tarmac rule that we follow, not just in Canada; there are other tarmac policies around the world. However, in the case of safety, if it is not safe to do or if it jeopardizes...damage or injury, we do not h

Transport committee  We were in constant communication with our airport partner about clearing and about getting gates. There was no cutting through the gate gridlock. Nothing was leaving. The de-icing capabilities for aircraft weren't...departing. There is no question about it. The communication and

Transport committee  I apologize for the disruption you suffered during your trip with us. You're absolutely right. When we do things right, communication is the key thing. When you have weather events, especially winter storms, they generally don't just pop up. We have advance notice, which is why

Transport committee  No, it's not acceptable.

Transport committee  From Air Canada, I would say it's exactly the same, and we don't spare any expense. Whether we have to send in a rescue aircraft or put customers on other airlines, we will do whatever it takes within our...with whatever we can do. So we don't have the exact timeline, but nothing

Transport committee  Thank you, Mr. Chair and members of the committee. Air Canada went through the holidays very well prepared. We were fully staffed, our people were trained and our schedule was prudent. We also had a great deal of resiliency built in. As an example, we set aside 15 aircraft—incl