Transport committee  Similarly, I would make the point that passengers want a modernized experience that's digital and biometrically enabled for their choice, similar to what's available in the United States and in Europe, as well as continued investment in major infrastructure, as I pointed out earl

Transport committee  If you're asking for Pearson, the government agency staffing was sufficient and performed very well.

Transport committee  It's a similar answer for Pearson. A decision is made with Nav Canada and others on a real-weather condition basis.

Transport committee  Is that for Pearson?

Transport committee  Okay. Thank you. At GTAA, which manages the airport, we are 1,500 employees out of the typical 50,000 employees across the airport ecosystem. We have the majority of our staff back. We did an accelerated staffing hire over the summer once we were in a condition where we were not

Transport committee  No.

Transport committee  I did speak to the deputy minister on the 29th.

Transport committee  We stood up our emergency operations centres, which includes all of the various leaders of the agencies and our partners, so there was real-time operational communication, of course.

Transport committee  I've talked about the airline and the sensitivity with regard to people loading baggage correctly. In 2023 I want to have an airport that has the most modern infrastructure and that does not require people to do perfect loading in order for the system to be resilient. This is my

Transport committee  It always involves both. There are the mechanics of a moving conveyance, the machine, but you need the people to manage the system. That includes technologists as well as people who are handling the bags themselves. I believe we can develop one of the most modern systems—reliable

Transport committee  Both at the air sector summit and in additional conversations, we have spoken about our plan for infrastructure. We are having concerted briefings over the next several weeks on our new strategic plan, which is one about building infrastructure and new resiliency and the airport

Transport committee  Well, our call for investing rent, where we have paid over $3 billion in rent over the course of the lifespan of GTAA.... Out of the $6 billion that Canadian airports have paid in rent to the government, being able to take some of that rent, if not all, and reinvest it into impor

Transport committee  We received no such requests.

Transport committee  It was a period of 48 hours in which there were intermittent failures in the mechanical aspects of the system. Again, it's a very complicated system. It wasn't one whole system that broke down but component pieces that had their challenges. This is a system that is a bit too sen

Transport committee  It was both. Absolutely, some component parts were.... As a result of the malfunction, 10% of the bags were affected and were not able to be inducted into the system that the airlines had ticketed. Those were accumulated, particularly as airlines didn't cancel flights and people