Canadian Heritage committee  In fact, all of the complaints we receive are handled confidentially. So in the context of a public inquiry, ALIAS could share its experience by anonymizing everything it knows and sees. We have a depth of experience on which to build recommendations. Moreover, in the brief we submitted, you will find nine basic recommendations to ensure that things work better in the future.

Canadian Heritage committee  Everything is based on three fundamental components. The first is an ethical culture of reporting. We need to make sure we promote a simple policy that athletes understand. We need to make the “I'm filing a complaint” button known. We also need to put the education tools in place.

Canadian Heritage committee  I have to start by specifying that about 500 complaints were made in Quebec since February 1 under the policy for the protection of integrity in sport. Various independent entities are involved in the process. For its part, ALIAS acts as the Office of the Complaints Officer. The policies we apply are very clear when it comes to complaints of a sexual nature, for example, or in cases where an athlete's safety is compromised.

Canadian Heritage committee  Honourable members of the Standing Committee on Canadian Heritage and members of the Canadian safe sport community, we thank you for inviting us here today. We are the heads of a company that specializes in receiving and handling complaints, a company that contributes greatly to safety in sport.