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Official Languages committee  I would like to clarify one thing: since we are a Crown corporation, we have a certain amount of independence. In terms of tools, we drew inspiration from the tools of the Office of the Commissioner of Official Languages of Canada. So we use tools that have been developed to det

April 8th, 2024Committee meeting

Justine Hendricks

Official Languages committee  I want to be specific. You asked me if we work in French in Regina. The percentage of people who work in French every day is lower in Regina than in Saint-Hyacinthe because of the greater concentration of employees who aren't bilingual in Regina. As for our translation services,

April 8th, 2024Committee meeting

Justine Hendricks

Official Languages committee  The FCC head office is located in Regina and has about 1,000 employees—it's probably the largest employer in Regina. The remaining 1,400 employees work in 103 offices across Canada.

April 8th, 2024Committee meeting

Justine Hendricks

Official Languages committee  As I mentioned, there's still progress to be made. We have a three-year plan. When I say that 14% of positions are bilingual, I'm talking about designated bilingual positions. These positions are mostly customer service positions. To give you an idea, Quebec has an 18% market s

April 8th, 2024Committee meeting

Justine Hendricks

Official Languages committee  That's not necessarily the case. As I mentioned, all correspondence from my office is always bilingual, and we use the KUDO application.

April 8th, 2024Committee meeting

Justine Hendricks

Official Languages committee  I have a translation team which is very busy.

April 8th, 2024Committee meeting

Justine Hendricks

Official Languages committee  Yes, my team also uses this software. All communications from senior managers are always in both official languages, and when I organize meetings, they are held in both official languages.

April 8th, 2024Committee meeting

Justine Hendricks

Official Languages committee  I can send the committee the exact figure, but I'd say it's probably over 75%.

April 8th, 2024Committee meeting

Justine Hendricks

Official Languages committee  No, I'm talking about knowledge of French.

April 8th, 2024Committee meeting

Justine Hendricks

Official Languages committee  Yes, but I would like to provide the committee with the exact figures on that.

April 8th, 2024Committee meeting

Justine Hendricks

Official Languages committee  I can tell you that since I've been in this position, which is about a year now, our meetings with clients in offices in Quebec are held in both official languages. I took my board of directors to a meeting in Quebec, with about 100 clients in attendance. Most of the meetings and

April 8th, 2024Committee meeting

Justine Hendricks

Official Languages committee  When I work with them—

April 8th, 2024Committee meeting

Justine Hendricks

Official Languages committee  We work a lot with clients, and I would say that oral communications are mostly in French. In addition, employees are able to work by communicating in writing in French or English. The common language is French when we're in Quebec.

April 8th, 2024Committee meeting

Justine Hendricks

Official Languages committee  FCC doesn't offer bilingualism bonuses.

April 8th, 2024Committee meeting

Justine Hendricks

Official Languages committee  I don't have the exact figures to hand, but we can certainly provide the committee with some data in writing. I'll provide some context in relation to a situation that everyone has experienced. It used to be a challenge for organizations to see how hybrid working could be as eff

April 8th, 2024Committee meeting

Justine Hendricks