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Public Accounts committee  All right. Mr. McCauley, thank you for your question and your interest—

April 17th, 2023Committee meeting

Catherine Langlois

Public Accounts committee  Thank you for your question, Mr. Desjarlais. You asked about two elements, the website and the reservation system. As far as our website is concerned, Via Rail has committed to an annual web content review by a digital accessibility consultant. The purpose is to determine whether the site contains any content that isn't accessible, so we can make any recommended changes.

April 17th, 2023Committee meeting

Catherine Langlois

Public Accounts committee  Thank you for your question. In terms of when the site will be fully accessible, we are targeting the end of 2023 given the immense amount of work involved. We are committed to ensuring that the website is fully accessible by the end of the year. In terms of the reservation system, we believe we have the necessary resources to make it fully accessible.

April 17th, 2023Committee meeting

Catherine Langlois

Public Accounts committee  Thank you for your question. Yes, the members of our advisory committee represent persons with a range of disabilities, as I mentioned, and they will be consulted throughout the process. We want to make sure that the changes we make to the website are in line with best practices in digital accessibility.

April 17th, 2023Committee meeting

Catherine Langlois

Public Accounts committee  The makeup of the Universal Accessibility Advisory Committee was modelled on the Canadian Transportation Agency's advisory committee. We used the same list of participants and asked those stakeholders whether they were interested in sitting on our advisory committee. A large majority of them agreed to participate.

April 17th, 2023Committee meeting

Catherine Langlois

Public Accounts committee  If it's okay, I'm going to answer in French. Via Rail is a member of the International Union of Railways, which has a special committee on accessibility. We are on the committee, along with all of our European industry partners, as well as Amtrak, in the U.S. We share best practices in accessibility, including how to consult with persons with disabilities, with a view to improving our services.

April 17th, 2023Committee meeting

Catherine Langlois