Industry committee  You did.

Industry committee  In my opinion, what we've seen is that because of the cost of handsets, there is a significant number of customers not signing contracts anymore. More and more customers are signing up for “bring your own device”. I would say that a lot of the switching is happening due to customers keeping their handsets longer.

Industry committee  Thank you, Mr. Chair and honourable members. My name is Doug French. I am the executive vice-president and chief financial officer of Telus. Leading a team of over 1,400 professionals, I oversee the financial operations of Telus. I'm a resident of Whitby, Ontario. This past November and December, we saw the most aggressive price competition between the four national mobile operators in recent memory.