Public Accounts committee  When we're looking at what departments are doing to establish service standards, we would certainly be looking to see whether they have looked at whether they're looking at the qualitative aspects of service. So there are the quantitative aspects of the service and also the quali

Public Accounts committee  Mr. Chair, that reference to the number of people accessing 50 or more prescriptions is a reference to a finding we made in an audit in 2004, when we followed up on observations made in 2000 and in 1997. We didn't report the absolute number of individuals in the current audit, bu

Public Accounts committee  We reported in our 2004 audit that the number had tripled from 1,000.

Public Accounts committee  Yes, but I would also like to add that in this current audit we didn't continue with that analysis. We focused predominantly on paragraph 15.69 regarding the drug utilization review.