Information & Ethics committee  I don't see the difference between writing a finding and writing an order. It may be a bit longer, it may be slightly more costly, but they were doing the work anyway, so let's make it effective.

Information & Ethics committee  That would be an improvement on the present situation, whereby the investigation has occasionally been a little bit one-sided for either the complainant or the company. We would welcome a slightly more formalized procedure, and as to whether that would add a lot to the cost or no

Information & Ethics committee  It might actually be covered by the provision that says, if you change the purpose, you have to give new notice. But we haven't seen a case yet.

Information & Ethics committee  We have one experience that's fairly detailed, the Englander v. Telus case. In that case, Mr. Englander lost at the trial division of the Federal Court and was ordered to pay, I believe, $15,000 in costs to Telus, and that didn't include his own time. He had to go to the Federal

Information & Ethics committee  Tens of thousands.

Information & Ethics committee  But you'd have the order.

Information & Ethics committee  If, for example, the smaller businesses are holding personal information and they lose it, I'm assuming they would still be concerned for their customers. That's one of the reasons we brought the one big request here, which is that if they lose it could they please tell people.

Information & Ethics committee  I think we said exactly the opposite. What we said was that at the very least, the names of delinquent companies should absolutely be published, as well as the names of the people responsible. As for the commissioner's other decisions, the names of companies should also be disclo

Information & Ethics committee  I'd like to add that we don't interpret the act in the same way as the commissioner does. We feel it is in the public interest to publish those names. It's just a difference of opinion.

Information & Ethics committee  I have to agree with you that I don't think enough outreach and enough education has been done from a consumer point of view.

Information & Ethics committee  The two aren't incompatible, because you have cases that we found over the last four or five years where some companies are just never going to give in. They will continue the practice. But it's true that a huge amount of education still needs to be done, especially at the consum

Information & Ethics committee  At the Public Interest Advocacy Centre, PIAC, we suggested a form that is already in the Quebec legislation. The court decisions are really along the same lines, but it's not explicit. So we support that kind of amendment.

Information & Ethics committee  Yes.

Information & Ethics committee  No, we don't think so.

Information & Ethics committee  Because privacy is personal to the individual, and that further publication of their name will, in their view, also victimize them from a privacy point of view. It's special that way, and we do acknowledge that is a special situation, because we're dealing with personal privacy.