Information & Ethics committee  Even if their requests were frivolous and vexatious, because we don't think there are a lot of those complaints, and that in situations like that—

Information & Ethics committee  —there are still routes for the company in the court system, if they feel they are being attacked in an unfair way, to try to address that.

Information & Ethics committee  That's a fine question. If there's an organization that is being investigated further than just mediation, if it's a resistant organization, let's say, I'm sure the Privacy Commissioner will come across situations where they get no response from the company, where they have had a

Information & Ethics committee  We have determined, through very careful reading of the rather cryptic findings--a number of examples are in our report--that in at least three cases there are repeat offences for the same bank, because the commissioner at the time said it was the same bank as in finding number x

Information & Ethics committee  There may be more. We found three.

Information & Ethics committee  I have two cases with banks.

Information & Ethics committee  I believe the Privacy Commissioner has the mandate, under the act, to do some public education, and we do acknowledge that they have some guidelines on their website. I'm not sure of their plan for reaching out in the future. I believe it was referred to in the last report that t

Information & Ethics committee  I'm just going to take a stab in the dark here, but I know the Privacy Commissioner does meet with the business organizations on a fairly regular basis, and this is something that certainly could come up in discussions with them at that time. We would be happy to participate, as

Information & Ethics committee  May I answer? To the extent that it does affect the smaller businesses, we simply think it's good business, because if a customer finds out after the fact that there has been a loss of their personal data and it led to identity theft, that business would feel terrible and they

Information & Ethics committee  To begin with, in our experience, there have been organizations that didn't really follow the commissioner's recommendations. In those cases, particularly if the name of the organization is unknown, consumers will want to solve the problem themselves, by no longer dealing with th

Information & Ethics committee  Yes.

Information & Ethics committee  The difficulty would be with very large losses, of course. The California legislation allows for substitute notice through a newspaper of general circulation for really large ones--

Information & Ethics committee  It might not be very good at all, but it might be the only way to do it if there are half a million.

Information & Ethics committee  I'll just speak from PIAC's point of view. We support having the Privacy Commissioner apprised as soon as possible of a data breach and having the Privacy Commissioner give advice to the company involved, but we do not support the Privacy Commissioner having discretion to make

Information & Ethics committee  I believe we're almost identical in our viewpoints.