Official Languages committee  It is not for us to question the client's perception of events. If somebody feels that this was the case, we respond to that perception. We cannot allow ourselves to question how somebody experienced a particular event. Nevertheless, we checked the facts and the people who conta

Official Languages committee  Indeed, it is quite possible.

Official Languages committee  That's the possibility.

Official Languages committee  Indeed.

Official Languages committee  It is certainly a possibility.

Official Languages committee  Thank you.

Official Languages committee  You are right.

Official Languages committee  I do not know, I cannot explain it.

Official Languages committee  We asked the person who carried out the investigation what had happened. The answer was that it was up to them to send out a letter, but that they had completely forgotten to check the choice of language.

Official Languages committee  Yes, absolutely.

Official Languages committee  That's correct. Mr. Vincent, human errors occur, and it's unfortunate.

Official Languages committee  You are right.

Official Languages committee  I think they understood it was an error. We apologized and hope it will not recur: certainly not in the same context. I think the case is closed.

Official Languages committee  To my knowledge yes. We sent out letters and communicated with them, and I believe it was fine. We have not heard anything since.

Official Languages committee  Yes. What do you mean by that?