I think there is. The personal touch helps in terms of our representation in the regions, but that's not to say that the effect of it isn't felt by those who access the Internet too. I was looking for the stats. I have them. The SME share increased from 24% to more than 30% from 2004 to 2006. We have over 8,000 new SMEs registered with Public Works and Government Services to do business with the government last year alone, so we are seeing some success.
On May 15th, 2007. See this statement in context.