Of course, I had people working with me. First of all, there was Deloitte, as I mentioned earlier. I also had two special advisors who had never had any previous contact with the office. I looked at the material in each of the files. I think that many of the problems can be attributed to the learning curve. When the legislation was passed, everything had to be created from scratch. Such an office had existed in the past, but the rules of the game had changed completely. In about half of the problematic files, in about 70 of the 228 I mentioned earlier, mistakes had been made in the first two years of the office's existence, in 2007-08 and 2008-09. Over half of the problems came from the first two years.
Indeed, there was a lack of rigour. There was not enough training. Perhaps some of the staff was incompetent. That was the biggest problem, in my opinion, in light of the files I saw.