Thank you for your question.
As I mentioned in my opening statement, prior to the creation of my office, the suppliers of large-dollar-value contracts had a venue for their complaints in the CITT. But the government recognized that there was a gap with regard to suppliers of low-dollar-value contracts. If you were a supplier to government providing goods for under $25,000 or services under $100,000, the CITT was not available to you.
As I mentioned, these individuals essentially had three choices: they could swallow hard and just accept the fact that there was an issue, they could try to take it up with the department they were dealing with, or they could take costly legal action. And for a small or medium-sized enterprise, legal action erodes the bottom line and is not very practical. So the office was created to fill that gap.