I want to thank our guests. It is always nice to have an opportunity to talk to them.
I want to discuss performance measurement mechanisms. Your department manages the contract, but it does not actually use it. So the problem always consists in trying to determine whether the contract is effective.
Correct me if I am wrong, but my understanding is that it has been fairly difficult to accurately assess the services provided by departments. I want to know what tools you mean to use to clearly establish whether taxpayers are getting value for their money in different departments.