You talked a lot about, as one of those, measuring service, or about the service levels. How do you measure that? Is it the call time? Or do you actually survey the clusters or...?
On May 31st, 2016. See this statement in context.
On May 31st, 2016. See this statement in context.
May 31st, 2016 / 4:50 p.m.
Conservative
Kelly McCauley Conservative Edmonton West, AB
You talked a lot about, as one of those, measuring service, or about the service levels. How do you measure that? Is it the call time? Or do you actually survey the clusters or...?
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