Yes, it's about 20% of client appeals, which is similar, as I was indicating earlier, in the success rate of client appeals to the board of referees, which I said was 22% to 24% on average.
On March 22nd, 2011. See this statement in context.
On March 22nd, 2011. See this statement in context.
March 22nd, 2011 / 12:10 p.m.
Assistant Deputy Minister, Processing and Payment Services Branch, Service Canada
Yes, it's about 20% of client appeals, which is similar, as I was indicating earlier, in the success rate of client appeals to the board of referees, which I said was 22% to 24% on average.
See context to find out what was said next.