Where they're eligible, but non-payment notifications as well. okay? So the statement that they're payments is misleading.
Second, I know that a big focus has been your reference to paper-based. On September 19, the comment was, “Up until now, it has been mostly done by paper.” The next day, you said, “Right now, most of the processing is manual paperwork.” On the 21st, you said that “the current EI system is essentially paper based”.
When your officials appeared, they said that 1% of EI applications are paper based.