I'll start. Certainly our sense is that while we do have a very good high school system and college and university system, a large number of employers find that when graduating students come to them, they might have a certain level of technical knowledge, but they don't have what are sometimes referred to as the soft skills, the essential skills that Ms. Popovic was referring to, so there are a whole lot of things.
They may have literacy and numeracy, but not have experience in computers or in working with other people—working in teams, for example—which are key parts of the service.
What we've been able to do as the Alliance of Sector Councils, as the voice of employers on human resource issues, is to convey to colleges and universities, and in some cases high schools, that what they are doing is great, but that additional things are needed.