The number of staff hired always varies because the number of claims varies from month to month. So the system is flexible enough to accommodate the fluctuation in claims. We're talking about 6,000 claims out of 1.5 million. That doesn't increase the case load by very much. I am confident that Service Canada staff will be able to process the claims of parents in need efficiently.
On October 18th, 2012. See this statement in context.