Thank you, Mr. Chair.
I am grateful for the time allocated to us so that we can continue our work.
Madam Minister, as I said earlier, I'm a little bit amazed at how candid, or at least very zen, you are about everything that's happened.
In your speaking notes from the last meeting, which was on passports, you mention that in your testimony of May 30, 2022 before this committee, you told us that you had a plan to address the situation of passport processing delays. However, everyone's interpretation is that there was no plan, that the situation was managed on a day-to-day basis, and that the department was overwhelmed. Now the situation has calmed down, but at the time of the crisis, which was predictable, it was pure improvisation.
When I say it's Service Canada's responsibility, that's another example of where things got out of hand, and seriously. It breaks the trust of citizens in a service they have a right to expect.
The idea of the motion to convene you was also to see how we can get accountability for this situation. Of course, you apologized, but we're used to apologies from the Liberal government.
Beyond the apology, Madam Minister, I heard you on 98.5 FM when Mr. Lagacé asked you what grade you would give yourself for managing passport applications. I will ask you the question in turn.