I've just got about thirty seconds more.
Our wireless lags in penetration and customer discounts. Our broadband is effectively a duopoly with the resultant price parallelism and slowing penetration levels. Why all this attention to the remaining regulatory services, which are delivering high-quality service at acceptable prices to 99% of Canadian households? It can't be the financial performance of the big telephone companies, because they're booming and awash in cash from their recent income trusts. There's no public interest addressed by this direction. It simply takes sides.
To sum up, we don't think this direction is about either being in favour of competition or being in favour of regulation. It's taking a side and cheerleading deregulation regardless of the state of competition. In our view, this direction should be sent back to the minister for retooling or discarding.