Mr. Chair, this may be a question for both the panellists. It's a question around the economic costs.
What we often hear and what I've been hearing is that there's a cost to business, if we put this anti-spam legislation in. We recognize that spam costs businesses in terms of anti-spam software and those kinds of things. But I wonder whether anybody has taken a look at the productivity costs for a business, because depending on the complexity of a task, I know from some previous work I've done that when an employee is interrupted in their work, it can take anywhere from seven minutes to half an hour to get back to the same level of complexity they were at in the task.
Has anybody quantified that kind of cost to business of the spam that's hitting people's desks?