First, I'm going to address the screening of clients. I think it is ridiculous. There is no way in a short matter of time to decide whether or not that customer is a stand-up person or if he is not going to go crazy in a room or attack you.
You have to understand that when you're behind closed doors, whether it's car doors, hotel room doors, I don't care, that is where you are really going to know what is really going on here. That is when the client is going to let his true colours out, show you what he wants. That's where I've seen a lot of violence occur. If they pay for something that you are not comfortable doing then they become violent.
So I don't think in a matter of five or ten minutes you are going to be able to tell what anybody's intentions are. So I think that's just a load of baloney.
Sorry, what was your next question?