No, we did not see that statistic. We were encouraging both the Canada Revenue Agency and ESDC to delve into more disaggregated data. I acknowledge that it's difficult to measure uptake when you're looking at the entire population.
By definition, these people are hard to reach. You need to go into the granularity to understand the individual barriers for different types of subgroups within hard-to-reach populations in order to target your outreach. The recommendation was addressing getting to the real crux of the matter: What is the barrier for that individual group, because the majority of people are being served by normal outreach activities?