The accessibility requirements in Canada and the United States are rather similar. What is different is some of the authority that the Canadian Transportation Agency has in its oversight. It is the reporting and monitoring that are different in the two countries.
We found that the CTA doesn't really have the authority to ask for all the complaint data, for example, from airlines. If you look at the United States, where Canadian air carriers are required to report to the U.S. authority any damaged or stolen wheelchairs, or lost wheelchairs, or any issues with service dogs, that same mandatory requirement does not exist here in Canada. We identified that as a gap and made a recommendation to the CTA that they should try to find ways to get access to it. It might be the policy-makers giving them that authority, or them working collaboratively with airlines to get access to that information in order to improve oversight.