Yes, I agree with you. You took the words right out of my mouth.
There is not much more I can add to that statement. I think it's important to reiterate one more time that complaints can be in the process for up to 150 days. When you think about a complaint that your potato is too small, your milk or ice cream is too cold, or whatever, these are the complaints that Bill C-293 seeks to address, for obvious reasons.
When we take a look at the actual act, the original intent was to process legitimate complaints in an effective and efficient manner. This bill seeks to make sure that happens.