Absolutely.
Victims have to be comfortable when talking to different individuals. You mentioned volunteers. One of the things we do see is.... Sometimes for families and family members who have faced these horrible situations and who have been in extremely dark places, one of the ways for them to heal is to get involved and help others with whom they can relate: “Oh my God, this is exactly what happened to me.”
Mr. Garrison, what you mentioned is so important—that we resource this not only with professional training but with the knowledge that victims and victims' families know that these services and these individuals are available. It doesn't always have to be a trained professional. It can be somebody who can relate or who has gone through it. That's sometimes the best person to talk to.
Thank you for that.